home recovery care
A patient receives home recovery care from a nurse. Photo provided by Contessa Health.

Prisma Health will partner with Nashville-based Contessa to bring high-quality, hospital-level care into patients’ homes by 2020. Prisma Health is the largest not-for-profit health organization in South Carolina; their Greenville branch will also be the first hospital in the state to offer Home Recovery Care.

According to a Prisma Health press release, Home Recovery Care provides hospital-level treatment to patients with acute, non-life-threatening medical conditions in the comfort of their own homes. This service allows health care systems to provide a better patient experience, reduce demand for inpatient hospital use and advance efforts to provide the right care in the right place.

Who’s eligible?

Approximately 150 diagnoses ranging from congestive heart failure and pneumonia to dehydration are eligible for the service. A Prisma Health doctor will evaluate each patient to determine if their condition may be safely treated in a home environment instead of in a standard hospital.

According to Prisma Health, benefits for patients participating in Home Recovery Care include stress reduction, higher satisfaction due to being at home in a familiar environment and quicker recovery times. There is also 24/7 access to a recovery care coordinator and continual patient monitoring for 30 days.

What does Contessa do?

Contessa provides patients three key elements: a clinical model that enables safe delivery of hospital-level care in the home; administrative capabilities that make care reimbursable by health plans and Care Convergence; and a proprietary technology platform that supports clinical and administrative functions.

Eligible patients using Contessa’s Home Recovery Care model at other health systems have embraced this option with over 90% acceptance rate. Continuous patient monitoring led to a 44% reduction in readmission rates compared to hospital care delivered in traditional acute facilities.

Much of the routine aspects found in acute-care settings will remain in the home setting. These include medication management, IV therapy and ongoing monitoring of vital signs and blood samples. The in-home work will be done by Prisma Health’s home-health registered nurses and by physician consultation utilizing Telehealth.

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