Photography by Marian Ashley Photography

Bringing comfort to the community is more than a job for this award-winning company. At Comfort Keepers, providing home care for seniors in the Upstate has been a passion for more than a decade.

Erin Couchell, owner and lifelong resident of Spartanburg, has earned the trust of seniors in the communities surrounding Greenville and Spartanburg. Studies have shown that seniors who stay active and socially engaged have a higher quality of life, with a lower rate of depression and cognitive decline. Through Comfort Keepers Interactive Caregiving approach, caregivers can transform day-to-day care services into meaningful conversations and activities. This engages and enriches the lives of seniors physically, mentally, socially and emotionally, all while keeping them in their own home.

“I think home is always the best place,” Couchell says. “Home is where your memories and possessions are–both physical and emotional. Someone who can be healthy in their own home is going to see a higher quality of life.”

Erin opened the Spartanburg location in 2006 with her mother-in-law, Kiki Couchell, and has since opened an office in Greenville and most recently an office in Tryon, NC, as well. She noticed a need for in-home senior care after her own mother was diagnosed with Alzheimer’s disease.

“I was working full time and struggling with caring for my mom,” Couchell recalls after her mother was diagnosed. “We found there were very few in-home care options, so we are providing that service across the Upstate and western North Carolina.” Comfort Keepers now has over 500 caregivers in the Carolinas. “As a daughter, as a granddaughter, I know how important that is—making sure our loved ones have interaction, as well as comfort, which elevates the human spirit.”

Comfort Keepers offers many services to its clients, including light housekeeping, respite and end-of-life care, help with hygiene, transportation and companionship. Comfort Keepers can match caregivers with clients whose needs and personalities fit. “We customize our services and care needs to meet each individual client.”

Erin and her husband, Chris, own the Greenville, Spartanburg, and Tryon/Columbus locations. When they are not helping others, they are raising three daughters and playing with their two dogs.

The Couchells and Comfort Keepers were recently awarded the Leader in Excellence, Provider of Choice in 2018, and Employer of Choice awards in 2017 by Best of Home Care.

“I love coming to work each day and finding a fit between clients and caregivers. We have wonderful caregivers that bring joy to people every day,” Couchell says. “My passion is helping others and making people happy.”

1200 Haywood Rd., Greenville | 864.268.8993