Verizon announces $3.5M expansion of Mauldin call center

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The state of South Carolina has offered tax breaks to Verizon Wireless in exchange for new jobs at the company’s call center in the Brookfield office park off of Interstate 385 in Mauldin.

The state Coordinating Council for Economic Development approved job development credits for the expansion, according to a Feb. 16 news release from the state Commerce Department.

Those credits provide a rebate of new employees’ withholding taxes, with the exact amount depending on the pay structure and the company’s location within South Carolina.

Abdullah El-Amin, a Verizon Wireless recruiter, told UBJ in late December that the company planned to add 185 customer service workers in Greenville by August and 281 telesales workers by the end of 2017.

He said then that Verizon Wireless was relocating the telesales jobs from Rancho Cordova, Calif., and Rochester, N.Y.

In its news release, the Commerce Department referred to a different number of new jobs, 260, and said Verizon Wireless was spending $3.5 million improving its Mauldin facility.

Mauldin Mayor Dennis Raines said in the Commerce statement that Verizon Wireless “has been a great business partner in Mauldin for many years.”

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