Former Clemson football players Jim and Matt Riggs bring a lot of brawn to their company, Hot Springs Pools and Spas, but they bring a lot of knowledge and know-how as well – which is why they have seen steady growth for 27 years and are now building in five states.
In addition to residential pools and spas, Hot Springs works with companies like the Cliffs Communities, Clemson University and Greenville County water parks to build popular attractions and water features.
“We’re a full design-build company,” Jim Riggs said. “We do both vinyl and gunite pools, and we can take anyone’s vision and their budget and we can design what they want.” They build and service pools and spas, do remodels and renovations and install saunas and outdoor kitchens.
Hot Springs began when Jim and Matt’s father Tom Riggs bought a Hot Spring spa to improve circulation after a diabetes diagnosis. The family was so impressed with the product that the Riggs founded Hot Springs Pools and Spas in 1989. After graduating from Clemson, Matt start the company and ran it while Jim played 7 years in the NFL. Since he retired from football in 1993, the brothers have run the business together.
Now they have 56 full-time employees in-house at their Woodruff Road location, which serves the entire Upstate, and an additional location in Asheville that serves western North Carolina.
“The key to our success is that our customers are like family,” Jim said. “We have built our business on relationships. Our returning customer and personal referrals have added to our business success.”
The Clemson dynasty continues for the Riggs family: Matt has one daughter attending the school and another headed there next year. Jim has college-age triplets, two at Clemson and one who attends The Citadel. Several of the younger Riggs have mentioned an interest in joining the family business, which Jim is happy about, “but they will have to start from the ground up, like we did,” he said.
For the Riggs brothers, it’s been gratifying to build a business based on products they stand behind and service people can count on. “I never imagined it would get to where it is right now,” Jim said. “We’re very proud of what we do.”
Hot Springs Pools & Spas, 578 Woodruff Rd., Greenville, 864.676.9400, Hotspringspools.com